GTECH S.p.A. through its subsidiary GTECH Sweden Interactive AB will be providing interactive bingo software, bingo games, and the related services to the Canadian Bingo Network, a joint project of Societé des Lotteries du Québec (Loto-Québec) and the British Columbia Lottery Corporation (BCLC).
GTECH secured a four-year contract that entails hosting North America’s first government-regulated online bingo network at the company’s Montreal-based Canada Data Center, and providing the related live chat and customer services, via call center operations of its National Operations Center in Toronto, Canada. The contract includes options for two extensions, to which each extension calls for two more years of GTECH’s bingo systems, games, and support services for the Canadian Bingo Network.
GTECH S.p.A, through its GTECH G2 division already has an existing and separate contract with Loto Quebec and the BCLC, for hosting and managing North America’s government-regulated online poker network, known as the Canadian Poker Network. Loto Quebec’s online gaming site´”Espacejeux.com.” provides access to the poker system, while GTECH’s Moncton-based National Operations Center provides the hosting and support services.
Both North American gaming networks, namely the Canadian Poker Network and the soon-to-launch Canadian Bingo Network, offer interactive online games accessible only to residents and visitors located in the Canadian provinces of Quebec, British Columbia and Manitoba. An inter-provincial agreement signed by BCLC and the Manitoba Lotteries Corporation in 2013, paved the way for the accessibility of the regulated gaming networks to players situated in Manitoba.
GTECH’s online bingo solution offers live bingo for all variants of 75, 80 and 90 ball games specifically designed to appeal to all types of players. GTECH’s fully moderated chat room and a selection of friendly live callers, enable interactive bingo game operators to bring bingo in a live environment that offers the most sociable bingo gaming experience to customers. The fully moderated chat room with its social networking appeal has been tried and tested as capable of prolonging player engagement.
GTECH’s bingo operator customers have a wide range of customisation options that allow them to create a tailor fit bingo solution that suits the operator’s target audience. GTECH customers have a wide range of striking design options for their webpage, bingo ticket, welcome messages, and for the layout of the bingo lobby. The interactive bingo games are also available in a range of languages to meet effectively the needs of a site’s intended audience.
Aside from having an array of bingo game choices to offer, interactive bingo operators also have the option to include mini games in their virtual bingo lobby, as well as create a customised bingo room to which they can add background sounds according to their preference. The multiple-language option is also available for the 24/7 customer service support, which allows players to communicate via chat messaging, phone or email using the language preferred. Players have configuration options as well, for modifying the size and location of the bingo game and its chat window, allowing them to create a playing environment with which they are most comfortable.